This page contains two documents that apply to our Services: Terms of Service and Privacy Policy.

Terms of Service

DOGHOWL GAMES LTD
Version: 3.3
Effective Date: 10 November 2026

1. Company and Scope

These Terms of Service ("Terms") govern the use of the website at doghowlgames.com, video games, downloadable content, and related digital products and services (collectively, the "Services") made available by DOGHOWL GAMES LTD ("Doghowl Games", "Doghowl", "we", "us", or "our") where these Terms are referenced or otherwise validly made applicable.

Doghowl Games is an independent game developer and publisher. Some games are developed by third-party studios and published under licence. Intellectual property rights in individual games and their content remain with their respective rights holders.

Our games are distributed through third-party marketplaces, including Google Play, the Apple App Store, Steam, Epic Games Store, and other authorised platforms.

Purchases and platform-related services are subject to the applicable marketplace terms. Where these Terms conflict with mandatory platform requirements or applicable law, those requirements or laws prevail.

Nothing in these Terms excludes or restricts mandatory consumer rights.

2. Acceptance and Eligibility

By downloading, installing, accessing, or using the Services, you agree to these Terms to the extent they have been validly made applicable and accepted under applicable law.

You must comply with the age ratings and requirements applicable to each game and distribution platform.

Where required by law, minors must obtain permission from a parent or legal guardian.

If you do not agree to these Terms, you should not begin using the relevant Services. This does not affect any statutory rights relating to previously acquired content.

Where a Service allows users to submit messages or other user-generated content, users must accept the applicable Terms or community rules before submitting such content.

3. Licence and Intellectual Property

When you lawfully obtain a game, you receive a non-exclusive licence to access and use it for personal entertainment and other purposes permitted by the applicable marketplace terms or law.

The scope of this licence is determined by the relevant purchase conditions, marketplace rules, applicable law, and any additional permissions granted by the rights holder.

All intellectual property rights in the Services, including software, artwork, music, characters, trademarks, and other protected content, remain with Doghowl or their respective owners and licensors.

Unless expressly authorised by the relevant rights holder or permitted by law, you may not:

• reproduce or commercially redistribute unauthorised copies of the Services;
• sell or sublicense game software or assets without authorisation;
• circumvent technological protection measures unlawfully;
• reverse-engineer or modify software in violation of applicable law; or
• infringe the intellectual property rights of Doghowl or third parties.

Nothing in these Terms restricts statutory rights or exceptions that cannot lawfully be excluded.

4. Acceptable Use and In-Game Communication

4.1 General Rules

You agree not to use the Services for unlawful purposes or in ways that compromise their security, integrity, or other users' rights.

Prohibited activities include fraud, unauthorised system access, distribution of malicious software, infringement of intellectual property rights, and interference with online services.

Where applicable, we may restrict access to accounts or online features to address material violations, fraud, security threats, or legal obligations, subject to applicable law.

These Terms do not prohibit lawful research, permitted modifications, or other activities protected by law.

4.2 In-Game Chat and Player Conduct

Certain games may provide session-based lobby chat or other communication features ("Chat").

Users are responsible for the messages and content they submit.

When using Chat, you must not:

• share illegal, sexually exploitative, or otherwise unlawful content;
• harass, threaten, bully, or discriminate against other players;
• encourage violence, self-harm, or other dangerous or unlawful activities;
• distribute spam, scams, phishing links, or malicious content;
• disclose other people's private or sensitive information without authorisation;
• impersonate other players, developers, or platform representatives; or
• otherwise violate applicable law or the rights of others.

Where Chat is session-based, messages may cease to be visible to players when the relevant lobby or game session ends. This does not necessarily mean that related technical records or submitted reports are immediately deleted.

Users retain any intellectual property rights they hold in their messages. By submitting content through Chat, users grant Doghowl and its relevant service providers a non-exclusive, royalty-free licence, limited to what is necessary to transmit, display, process, store, and moderate that content, handle reports, and comply with applicable law.

4.3 Reporting, Blocking, and Moderation

Where a game provides in-game reporting, blocking, or muting features, players can use those tools to report inappropriate behaviour or prevent unwanted interactions.

In games using Epic Online Services ("EOS"), reports submitted through the relevant in-game reporting features are transmitted and processed through EOS reporting systems. Reports and any related actions are handled through the applicable reporting and moderation arrangements, subject to applicable law and platform requirements.

Doghowl may take additional action where necessary or legally required.

If reporting tools are unavailable or a concern cannot be addressed through them, users may contact mobilesupport@doghowlgames.com.

We do not undertake to review every message before it becomes visible to other players or to provide individual responses to every report, except where required by law.

5. Marketplace Purchases and Refunds

5.1 Purchases and Payments

Purchases of games, downloadable content, and in-app products through third-party marketplaces are subject to their applicable payment and purchase terms.

The identity of the seller or merchant of record, payment processing arrangements, taxes, and billing procedures depend on the relevant marketplace, territory, and payment method.

Certain games may offer free trial gameplay followed by an optional one-time purchase to unlock additional content.

Access to a free trial does not automatically create a payment obligation.

5.2 Refund Policy

Refund requests for purchases made through third-party marketplaces should normally be submitted through the relevant marketplace's refund process.

For Google Play purchases, users should first use the refund procedures provided by Google Play.

Google and other marketplaces may issue refunds in accordance with their own policies and applicable law.

Except where required by applicable law or marketplace policies, Doghowl Games does not offer additional discretionary refunds solely due to a change of mind, personal preference, dissatisfaction with gameplay, or completion of a game.

5.3 Statutory Consumer Rights

Consumers may have mandatory rights relating to withdrawal from qualifying purchases or remedies for digital content that is not supplied, defective, or otherwise fails to conform to the contract.

Where applicable law permits the loss of a withdrawal right after the supply of digital content begins, that right is lost only if the legally required conditions have been satisfied, including any required prior express consent, acknowledgement, and confirmation.

Acceptance of these Terms alone does not waive statutory withdrawal rights.

Nothing in these Terms limits mandatory consumer guarantees or legally required remedies, including repair or restoration of conformity, price reduction, or refund where applicable.

6. Technical Requirements, Updates, and Availability

The Services may require compatible hardware, software, internet connectivity, or third-party platform services.

System requirements and relevant technical limitations may be specified on the applicable product or marketplace page.

We may update, modify, or discontinue features for legitimate reasons, including security, technical maintenance, compatibility, legal compliance, bug fixes, and gameplay improvements.

Online functionality may depend on third-party infrastructure and is not guaranteed to remain available indefinitely unless expressly agreed or required by law.

Updates and modifications, including those affecting digital content supplied over time, remain subject to applicable contractual obligations and mandatory consumer rights. Where legally required, we will provide necessary updates, information, notice, or remedies.

7. Third-Party Services and Privacy

The Services may rely on third-party marketplaces, account systems, payment providers, Epic Online Services, or other external technologies.

Use of independently operated third-party services is subject to their respective terms and policies.

To the maximum extent permitted by applicable law, Epic Games and its licensors disclaim representations, warranties, conditions, and liabilities relating to Epic software and service components incorporated into our games. This does not limit mandatory consumer rights or obligations legally attributable to Doghowl.

Doghowl is not responsible for independent third-party activities except where responsibility arises under applicable law or contractual obligations.

Our processing of personal data is described in our Privacy Policy.

Acceptance of these Terms does not constitute consent to data processing where separate consent is legally required.

8. Limitation of Liability

To the extent permitted by applicable law, Doghowl Games is not responsible for losses or failures that are not legally attributable to Doghowl, including those resulting exclusively from unsupported devices, unauthorised user modifications, or independent third-party disruptions.

We do not guarantee that all Services will operate without interruption or on unsupported systems.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms limits mandatory consumer guarantees, statutory remedies, or obligations concerning the conformity and supply of digital content.

9. Changes to These Terms, Governing Law, and Disputes

We may update these Terms to reflect changes in applicable law, platform requirements, or our Services.

The current version will be published on our website with its effective date. Changes affecting existing contractual rights are subject to any notice, consent, or other requirements imposed by applicable law.

These Terms are governed by the laws of the Republic of Cyprus, to the extent permitted by law.

This choice of law does not deprive consumers of mandatory protections applicable in their country of habitual residence.

Disputes are subject to the jurisdiction of courts competent under applicable law. Nothing in these Terms restricts a consumer's right to bring proceedings in a jurisdiction available to them under applicable law.

Users may contact us to seek an informal resolution without restricting their right to pursue legal or statutory remedies.

10. Legal Information and Contact

Legal Entity: DOGHOWL GAMES LTD

Legal Form: Private company limited by shares, registered with the Cyprus Registrar of Companies

Company Registration Number: HE430330

Country of Incorporation: Republic of Cyprus

Registered Address:
Promachon Eleftherias 1, 2nd Floor, Flat 32, Office 1
4103 Agios Athanasios, Limassol
Cyprus

All Enquiries, including Game Support, Legal, and Privacy:
mobilesupport@doghowlgames.com

Privacy Policy:
https://doghowlgames.com/privacy

Last updated: 10 November 2026

Privacy Policy

DOGHOWL GAMES LTD
Version: 2.2
Effective Date: 10 November 2026

This Privacy Policy explains how DOGHOWL GAMES LTD, Registration No. HE430330, registered at Promachon Eleftherias 1, 2nd Floor, Flat 32, Office 1, 4103 Agios Athanasios, Limassol, Cyprus ("Doghowl Games", "Doghowl", "we", "us", or "our"), processes personal data in connection with our website, video games, digital products, and related services (collectively, the "Services").

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws, Doghowl acts as a data controller where it determines the purposes and means of processing personal data.

Our games are developed internally or by independent third-party studios and may use different technologies and online features. Not all data categories described in this Policy apply to every game.

Third-party platforms and service providers may process information on our behalf or independently, depending on their roles and the applicable arrangements.

1. Information Processed by Our Services

1.1 Locally Stored Game Data

Our games may store gameplay progress, save files, preferences, settings, and other game-related information locally on the player's device.

In Super Battle Golf, gameplay progress and local settings are stored on the player's device rather than in a separate Doghowl-operated remote database.

Players can remove locally stored game data using their device's application data controls or by uninstalling the relevant game, depending on the operating system.

No separate request to Doghowl is necessary to delete data that is stored exclusively on the player's device and is not retained by Doghowl or its service providers.

Operating systems and distribution platforms may independently provide backup or synchronisation features, which are governed by their respective settings and policies.

Local gameplay data is distinct from information processed by online services, including Epic Online Services, as explained below.

1.2 Technical and Device Information

When you visit our website or use games with online functionality, we or our service providers may process:

• IP addresses and connection information;
• device and operating-system information;
• application versions;
• platform or pseudonymous identifiers;
• technical session identifiers;
• service errors and performance diagnostics.

The information processed depends on the features and technologies used by the relevant game.

1.3 Online Gameplay Information

Where online functionality is available, integrated services may process player identifiers, lobby information, connection status, multiplayer sessions, and related technical events.

This does not mean that locally stored game progress or save files are automatically uploaded to Doghowl or its service providers.

1.4 Purchase Information

Purchases through Google Play, the Apple App Store, Steam, Epic Games Store, and other marketplaces are generally processed through the relevant platform.

Doghowl does not receive or store full payment-card details for transactions processed by these marketplaces.

Where necessary, we may receive limited information about purchases, including transaction identifiers, purchased products, transaction status, and timestamps, for entitlement verification, support, fraud prevention, or legal compliance.

1.5 Communications and Support

If you contact us, we may process your email address, name where provided, message content, and any supporting information or attachments you voluntarily submit.

1.6 Marketing and Voluntary Activities

If you subscribe to marketing communications or participate in playtests, surveys, competitions, or other voluntary activities, we may process the information you provide for those purposes.

Users should avoid submitting unnecessary sensitive personal information through ordinary gameplay, chat, or support channels.

2. Purposes and Legal Bases for Processing

We process personal data where an appropriate legal basis exists under applicable law.

Purpose

Legal basis

Providing games, purchased content, and online functionality

Performance of a contract, where applicable

Operating multiplayer sessions and player communication

Performance of a contract, where applicable

Technical maintenance, diagnostics, and security

Legitimate interests or another applicable legal basis

Preventing abuse, investigating reports, and protecting players

Legitimate interests or compliance with legal obligations

Responding to support enquiries

Performance of a contract or legitimate interests, depending on the request

Accounting, taxation, and legal compliance

Compliance with legal obligations

Sending marketing communications

Consent or another legally permitted basis

Optional analytics and tracking

Consent where required, or another appropriate legal basis

Where legitimate interests are relied upon, we consider those interests against the rights and freedoms of affected individuals.

Where processing is based on consent, users may withdraw consent at any time without affecting the lawfulness of prior processing.

Where applicable law requires separate consent for technologies accessing or storing information on a user's device, we comply with those requirements.

3. Analytics, Diagnostics, and SDK Technologies

3.1 Epic Online Services

Some games use Epic Online Services ("EOS") for multiplayer and related online functionality.

According to Epic's published documentation, EOS may process technical operational metrics, including:

• randomly generated SDK session identifiers;
• API request counts and latency;
• technical response and error codes;
• information concerning active online clients and servers.

Additional session-related information may be processed where the relevant EOS Metrics functionality is implemented.

The actual information processed depends on the EOS interfaces used by the game.

3.2 Super Battle Golf

Super Battle Golf uses Epic Online Services for online functionality and does not integrate separate third-party advertising or analytics SDKs.

Gameplay progress, settings, and local save data are stored on the player's device.

These local records are not collected by Doghowl through a separate remote game-save database.

EOS may nevertheless process information necessary for player identification, multiplayer connections, lobby functionality, reporting, security, and technical service operation.

The use of EOS does not imply that every category of information described in Epic Games' general Privacy Policy is processed by Super Battle Golf.

3.3 Other Games and Technologies

Other Doghowl games may use different technical or analytical services.

Where applicable, these services may process diagnostic information, application events, performance data, or pseudonymous identifiers.

Such processing depends on the technologies actually integrated into the relevant game.

Pseudonymous identifiers may constitute personal data under applicable data protection laws.

Where required, non-essential tracking technologies are subject to appropriate consent mechanisms.

Our website may use cookies or similar technologies for necessary functionality and, where implemented, additional services subject to applicable requirements.

We do not sell personal data to third parties.

4. Multiplayer, Lobby Chat, and Epic Online Services

Certain games use EOS to provide online features, including player identification, multiplayer sessions, lobby management, and reporting.

4.1 Player Identification and Multiplayer Sessions

Depending on the implemented features, EOS may process:

• Product User IDs or other applicable player identifiers;
• linked platform identifiers where relevant;
• lobby and session identifiers;
• connection and technical information;
• information necessary to establish and maintain multiplayer sessions.

Epic processes relevant technical and operational data in connection with providing and maintaining its services.

The applicable data protection responsibilities depend on the relevant service and contractual arrangements.

4.2 Session-Based Lobby Chat

Some games provide text chat within temporary multiplayer lobbies or gameplay sessions.

Messages are made available to other participants in the relevant session.

When the lobby or game session ends, messages may no longer be available through the game's chat interface.

Doghowl does not provide a persistent player-accessible chat history for these temporary lobby chats.

However, the disappearance of messages from the interface does not necessarily mean that all associated technical information or separately submitted reports have been deleted.

4.3 Reporting and Blocking

Certain games allow users to report inappropriate behaviour or block or mute other players.

Where EOS Reports functionality is used, reports are transmitted to EOS reporting systems.

Depending on the integration, reports may include:

• identifiers of reporting and reported players;
• report categories;
• descriptions or information supplied with reports;
• relevant session or technical information.

EOS provides infrastructure for receiving and storing reports and supporting related moderation processes.

Reports may be retained after the relevant gameplay session ends, subject to applicable retention and data protection requirements.

Blocking or muting features may process player identifiers and preferences needed to implement those restrictions.

For further information about Epic's data practices, see the Epic Games Privacy Policy.

5. Distribution Platforms and Service Providers

Our games may be distributed through Google Play, the Apple App Store, Steam, Epic Games Store, console marketplaces, and other authorised platforms.

These platforms may independently process personal data for account management, payment processing, purchases, and platform services.

Doghowl may also use third-party providers, including EOS, for online functionality, infrastructure, reporting, security, and other necessary operations.

Depending on their services and contractual arrangements, providers may act as processors on our behalf or independent controllers.

We make personal data available to third parties only where necessary for the relevant service, a lawful business purpose, or an applicable legal obligation.

6. Fraud Prevention and Data Security

We may process relevant technical, transaction, and player information to:

• investigate fraud and unauthorised purchases;
• prevent cheating and abuse of online functionality;
• investigate inappropriate behaviour and player reports;
• protect our Services and users; and
• comply with applicable law.

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, loss, alteration, or misuse.

No method of electronic transmission or storage can guarantee absolute security.

7. International Data Transfers

Personal data may be processed or accessed outside the European Economic Area through third-party service providers and distribution platforms.

EOS may process information using infrastructure located in different countries, including the United States.

Where Doghowl is responsible for transfers subject to Chapter V GDPR, such transfers are subject to applicable legal requirements and appropriate safeguards.

These may include recognised adequacy decisions or approved Standard Contractual Clauses, depending on the circumstances.

Information concerning applicable safeguards may be requested using the contact details below.

Independent third-party controllers are responsible for their own applicable international data transfer obligations.

8. Data Retention and Deletion

8.1 Locally Stored Game Data

Gameplay progress, preferences, settings, and save files that are stored exclusively on a player's device remain under the player's local control.

Players can remove this information through the relevant device's application data controls or by uninstalling the game, subject to operating-system behaviour and any independently managed backups.

No separate deletion request to Doghowl is required for data stored only on the player's device.

Deleting locally stored game data does not automatically delete information separately processed by distribution platforms or online service providers.

8.2 Online Service Data

EOS and other applicable online service providers may process and retain technical records, player identifiers, multiplayer session information, and player reports according to the relevant purposes, service arrangements, and legal requirements.

Temporary lobby messages may no longer be visible when a session ends. Related technical information or reports may be retained separately.

Where Doghowl controls personal data processed through EOS on its behalf, applicable data protection rights remain available.

8.3 Other Information

Other categories of information are retained according to their purposes and applicable requirements:

• Support communications: as necessary to respond to enquiries and address related legal or operational matters.
• Transaction records: for verification, dispute resolution, and legally required accounting or tax periods.
• Security and player reports: as necessary for safety, investigation, enforcement, or legal compliance.
• Marketing information: while the relevant subscription or lawful basis remains valid, subject to necessary compliance records.

When personal data is no longer required, we delete or anonymise it as appropriate under applicable law.

Where information is processed by third-party providers on our behalf, we may use their applicable tools and procedures to address lawful data requests.

9. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

• access your personal data;
• correct inaccurate personal data;
• request deletion where applicable;
• restrict certain processing;
• object to processing based on legitimate interests;
• request data portability where applicable;
• withdraw consent where processing is based on consent; and
• lodge a complaint with a competent data protection authority.

Where applicable, additional rights may exist concerning certain automated decisions.

For locally stored game data, users can manage or delete the information directly through their devices without contacting Doghowl.

For personal data processed by Doghowl or service providers acting on its behalf, users may exercise applicable data protection rights by contacting:

mobilesupport@doghowlgames.com

Please identify the relevant game or Service and provide sufficient information to help us locate the data.

We may request reasonable additional information to verify identity where necessary.

We will process applicable requests in accordance with legal requirements and deadlines.

Where information is independently controlled by a third-party platform, users may also need to contact that provider.

Users may lodge complaints with the Office of the Commissioner for Personal Data Protection in Cyprus or another competent supervisory authority.

10. Children's Privacy

Our games have different age ratings and may be intended for different audiences.

Users should follow the applicable age classifications and parental guidance.

Where personal data relating to minors is processed, relevant data protection and age-related requirements apply.

Where parental consent is legally required, the relevant processing is subject to that requirement.

Multiplayer communication features may be subject to additional age restrictions, parental controls, or platform requirements.

If you believe a child's personal data has been processed inappropriately, contact mobilesupport@doghowlgames.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in applicable law, our Services, technical integrations, or data processing practices.

The current version will be published on our website with its effective date.

Where legally required, we will provide additional notice or obtain consent.

12. Contact Information

DOGHOWL GAMES LTD

Company Registration Number: HE430330

Registered Address:
Promachon Eleftherias 1, 2nd Floor, Flat 32, Office 1
4103 Agios Athanasios, Limassol
Cyprus

All Enquiries, including Privacy, Data Protection, and Game Support:
mobilesupport@doghowlgames.com

Terms of Service: https://doghowlgames.com/terms

Last updated: 10 November 2026